Although the call systems used in hospitals differ in terms of content and features, when evaluated as a whole, it is called "Nurse Call System". Nurse Call System used by patients, patient relatives or hospital staff; It uses systems such as Blue Code System, Pink Code System, White Code System, Patient Tracking System, Card Pass System and Consultation Doctor Call System to transmit help information to the nurse or the relevant authorized person when medical assistance is needed. In general, Nurse Call Systems were a standalone system and nurses have always formed the basis of Nurse Call Systems. Patient; When the nurse presses the call button or pulls the call cord using the Call System, the indicator lights in the door entrance and corridors are activated. However, other Nurse Call Systems are also designed and installed separately within its own body. In these existing systems, communication protocols such as IP Network Network (Local Network), Wireless Telephone, Wireless are used in addition to wired communication. Hospital Call Systems in terms of the technological level, patient health and comfort; It has become inevitable to design as a whole systems compatible with the Hospital Information Management System (HIMS), Mobile Pagers (PAGER), Wireless Telephone System (DECT), Hospital Intercom System and Mobile Telephone (GSM) over the IP Network using the existing infrastructures of the hospitals.
What is Nurse Call System?
Nurse Call System enables patients to call nurses from patient rooms, patient toilets-bathrooms, examination rooms and emergency observation rooms. On the Nurse Call System, the nurse who is serving the call can start an Emergency Code or initiate a consultation call. In addition to these features, the system records and reports service call information and service performance
It is possible to initiate a call from Bedside, Handset or Bathroom / WC Call Units. The first call from any of the Bedside and Handset Call Units is sent to the system as a "Nurse Call" and the second call as a "Nurse Support", indicating a more urgent situation. The first call from Bathroom / WC Call Units is sent to the system as "Nurse Support". The calls from Bathroom / WC Call Units are sent to the system as “Bathroom / WC Nurse Call” Bedside, Hand Set and Bathroom / WC Call Units are connected to the Room Control Panel. The Room Control Panel transmits the call to the Nurse Information Panel at the nurse desk. At the same time, the Over Door Warning Lamp of the room where the call is made lights up. Optionally, the same call can be sent to PAGER pagers or dect phones.
The nurse who will serve the call ends the call by having the staff card read to the Room Control Panel or from the unit where the call was given. If there is an emergency in the room, the nurse can start an emergency code or call for a consultation from the Room Control Panel. All these operations and information (what time, which nurse etc.) are kept as data in the Hospital Call Center Server and reported to the users.