What is Nurse Call System?
Nurse Call System enables patients to call nurses from patient rooms, patient toilets-bathrooms, examination rooms and emergency observation rooms. On the Nurse Call System, the nurse who is serving the call can start an Emergency Code or initiate a consultation call. In addition to these features, the system records and reports service call information and service performance.
It is possible to initiate a call from Bedside, Handset or Bathroom / WC Call Units. The first call from any of the Bedside and Handset Call Units is sent to the system as a "Nurse Call" and the second call as a "Nurse Support", indicating a more urgent situation. The first call from Bathroom / WC Call Units is sent to the system as "Nurse Support". The calls from Bathroom / WC Call Units are sent to the system as “Bathroom / WC Nurse Call” Bedside, Hand Set and Bathroom / WC Call Units are connected to the Room Control Panel. The Room Control Panel transmits the call to the Nurse Information Panel at the nurse desk. At the same time, the Over Door Warning Lamp of the room where the call is made lights up. Optionally, the same call can be sent to PAGER pagers or dect phones.
The nurse who will serve the call ends the call by having the staff card read to the Room Control Panel or from the unit where the call was given. If there is an emergency in the room, the nurse can start an emergency code or call for a consultation from the Room Control Panel. All these operations and information (what time, which nurse etc.) are kept as data in the Hospital Call Center Server and reported to the users.
What Does the Nurse Call System Aim for?
The purpose of the Nurse Call System is to increase the quality of the service provided by nurses by enabling patients to reach nurses easily and quickly by enabling them to call nurses from patient rooms, patient toilets-bathrooms and emergency room observation rooms when they need it.
System Units
¬ Bedside Call Unit
¬ Handset Call Unit
¬ Bathroom / WC Call Unit
¬ Room Control Panel
¬ Over Door Warning Lamp
¬ Nurse Information Panel
¬ Nurse Call System Server
ELEKTROVIEN Bedside Call Unit:
It is used by the patient at the bedside in hospitals, to call a nurse to the room when there is a request or in case of emergency. On the front of the device there are two buttons and there is a connector output for handset unit, and on the back of the device there are connections. One of the buttons on the front is used to make a call and the other to cancel the call.
This product is connected to the Room Control Panel (RCP). When the call button is pressed once, the "Nurse Call" is displayed on the RCP screen from which bed the call was made. When the call button is pressed a second time, it is displayed on the screen as "Nurse Support", indicating that there is a more urgent situation. An audible warning is given when the button is pressed. Nurse calls are also transmitted to the over-door lamp and Nurse Information Panel on the nurse's table via RCP.
The nurse who comes to serve the patient can end the call by using the RCP screen or by pressing the cancel button of the bedside button. A room can have multiple bedside buttons. Feeding of these is done through RCP and transmitted to other buttons in the room by skipping through two RJ45 connections on the back of the device.
Technical Specifications |
Input Voltage |
5V (Via RCP) |
Supply Input |
RJ45 |
Communication Interface |
RS485 |
Monitoring |
Red and Green LED |
Case Type |
Downlight |
Product Dimensions |
78x78x32mm |
ELEKTROVIEN Handset:
The hand set, which is located next to the bed in hospitals, is used by the patient to call a nurse to the room when there is a request or emergency situation. There is a button on the device and it is connected to the Bedside Call Unit with a spiral cable.
This product works with the Bedside Call Unit and Room Control Panel (RCP). When the call button is pressed once, it is transmitted to RCP via the Bedside Call Unit, and the "Nurse Call" from which bed is displayed on the RCP screen. When the call button is pressed a second time, it is displayed on the screen as "Nurse Support", indicating that there is a more urgent situation. An audible warning is given when the button is pressed. Nurse calls are also transmitted to the over-door lamp and the Nurse Information Panel on the nurse's table via RCP
The nurse who comes to intervene the patient can end the call by using the RCP screen or by pressing the cancel button of the Bedside Call Unit.
Technical Specifications |
Input Voltage |
5V (Via Bedside Call Unit) |
Supply Input |
RJ45 |
Communication Interface |
Dry Contact Watch |
Monitoring |
Red LED |
Case Type |
Hand Held |
Product Dimensions |
110x45x18mm |
ELEKTROVIEN WC-Bath Call Units:
It is used by the patient in the bathrooms and toilets in hospitals, to call a nurse to the room in case of emergency. On the front of the device, there is a call rope with a holder and a cancel key; On the back, there is a supply and communication connections.
This product is connected to the Room Control Panel (RCP). Once the call thread is pulled, it is shown as "Nurse Support" on the RCP screen. If you want to cancel, press the cancel button. An audible warning is given in button presses and rope pulls. Nurse calls are also transmitted to the over-door lamp and the Nurse Information Panel on the nurse's desk via RCP.
The nurse who comes to serve the patient can end the call by using the RCP screen or by pressing the cancel button of the WC-Bath Call Unit.
Technical Specifications |
Input Voltage |
5V (Via OKP) |
Supply Input |
RJ45 |
Communication Interface |
RS485 |
Monitoring |
Red and Green LED |
Case Type |
Downlight |
Product Dimensions |
78x78x32mm |
ELEKTROVIEN Room Control Panel:
Room Control Panel is an electronic control circuit with various unit elements. It has functions that can be used by patients, staffs which are authorized to perform routine operations, and managers
RCP is connected to the Bedside and WC-Bath Call Units. It shows the initiated calls on its screen and transmits the call to the Nurse Informatin Panel. The first call from the Bedside Call Unit is shown as "Nurse Call" and a second call is shown as "Nurse Support", indicating a more urgent situation. Calls made from the WC-Bath Call Unit are shown as "Nurse Support"
Emergency code can be given or a consultation call can be initiated by logging in to the RCP with the authorized ID card. It decides the separation of authorized / unauthorized cards by checking the personnel list registered on the server.
All these calls and emergency code situations are also transmitted to the Over Door Warning Lamp and the Nurse Information Panel at the nurse desk. The Over Door Warning Lamp glows red in case of a nurse call, in the emergency code color in case of emergency code, and in red and green rotatory for one second in case of a consultation call. After the nurse or authorized staff arrive and end the nurse call or the emergency code, the on-door warning light turns green for two minutes and goes off. RCP communicates with the server in real time and notifies the server of the events taking place during the process. It can work offline and keeps the latest events in its memory and notifies those events when the server connection is restored. All these events; The time and place of the call, the staff who answered the call, the time of the answer to the call etc. are reported by the server.
RCP has an embedded wireless communication RF module on it. In this way, it can communicate with all ELEKTROVIEN RF-based products and decodes the RF signal coming from them and notifies the server. In this way, it enables real-time location monitoring in the hospital and reporting of the codes coming from other devices to the system.
Network settings can be obtained automatically with the help of DHCP server or can be done manually from the administrator screen. Software update of the device can be done remotely via the server. If on-site programming is required, the miniUSB port hidden on the front can be used. The hidden reset button can be used in case of any problem.
CAT cable coming from RS485 outputs on RCP is connected to one of the 2 side by side RJ45 sockets behind the nearest Bedside Call Unit. Connection to the next Bedside Call Unit is provided with another CAT cable from the other socket on the back. In this way, all call units are connected in parallel over each other. The handset can be connected to the RJ45 socket on the front of the Bedside Call Unit.
Technical Specifications |
Standards |
TS IEC 60364-7-710 |
Supply Voltage |
12-24V DC/PoE |
Communication Interface |
RS485, Serial Port, Ethernet |
Ethernet Connection |
10/100Mbps |
RF Frequency |
433MHz |
Card Reader |
Mifare, Proximity |
Display |
4.3" LCD Touch Screen |
Notification |
Over Door Warning Lamp, LCD Display, Nurse Information Panel |
Call Origination |
Bedside Call Unit, WC-Bath (Corded) Call Unit |
Reporting |
Web Based Reporting |
Time Information |
From Real Time Server |
Dimensions |
188x207x33mm |
ELEKTROVIEN Over Door Warning Lamb:
It is the lamp used to indicate the status of the room when a nurse call occurs in the room or when an emergency code occurs in the room. On the back of the device, there is a connector input for supply and communication.
This product works together with the Room Control Panel (RCP). When a nurse call occurs, the lamb lights red; if there is an emergency call the lamb indicates the color of the emergency code in case of emergency codes issued via RCP. It lights up blue in case of code blue, pink in case of code pink, and white in case of code white
After coming to the room for medical intervention, when the nurse call or the emergency code is terminated, Over Door Warning Lamp turns green for a certain time and then turns off. When a consultation call is made via RCP, the red and green lights turn on at one second rotatory
Technical Specifications |
Type |
LED |
Input Voltage |
5V(Via OKP) |
Supply Input |
RJ45 |
Monitoring |
Nurse call: Red Blue Code: Blue Pink Code: Pink White Code: White Consultation: Red-Green Rotatory Cancel: Green |
ELEKTROVIEN